Terms

Welcome to MedicDial Labs. These Terms govern your access to and use of our website, booking services, home sample collection, and reporting services.

1. Using Our Services

You agree to provide accurate details for bookings and sample collection. Services are for personal, lawful use only.

2. Bookings & Payments

Prices and availability may vary by location. Payment terms and invoices are shared at the time of booking. Taxes may apply.

3. Sample Collection

You must follow pre-test instructions (fasting, medication guidance). Missed appointments may require rescheduling and may incur fees.

4. Cancellations & Refunds

Refer to the Cancellations & Refunds page for timelines, eligibility, and non‑refundable items.

5. Reports & Turnaround Time

Most reports are delivered digitally within standard TAT; specialty tests may take longer. Report interpretation should be done by qualified clinicians.

6. Privacy

We protect your personal data as described in our Privacy Policy.

7. Limitations

Diagnostic results depend on clinical context. We are not liable for indirect losses arising from use of reports.

8. Changes

We may update these Terms. Continued use means you accept the latest version.

9. Contact

Support: contact@medicdiallabs.com