Frequently Asked Questions
Do I need to fast for my test?
Some tests (e.g., lipid profile, fasting glucose) require 8–12 hours fasting. We’ll inform you after booking.
Is a doctor’s prescription required?
Many preventive packages don’t require a prescription. For specialized tests, a prescription may be recommended.
How do I get my reports?
Reports are shared digitally by SMS/email. You can also request a printed copy on demand.
Are home collections safe?
Phlebotomists follow strict hygiene, single-use consumables, and cold-chain for sample integrity.
What are the collection hours?
Slots are typically available 7:00 AM – 8:00 PM. Availability varies by pincode.
Can I reschedule or cancel?
Yes. Contact support before your slot time to reschedule or cancel.
How quickly will I receive results?
Most reports are shared within 24–48 hours; specialty tests may take longer.